Frequently Asked Questions

  • How much does your end of tenancy cleaning service cost?

    The price of our end of tenancy cleaning service depends on the size of the property and its condition which is why we cannot tell you the exact sum. For a more accurate price estimate, please do not hesitate to check out our price list or contact us at your earliest convenience.

  • What does your 48-hour guarantee means?

    Our end of tenancy cleaning service comes with a 48-hours which means that you have the right to receive a free re-clean in case you are not satisfied with the outcome of your cleaning session or if there are any missed areas. Please have in mind that you have to contact us within 48 hours of the completion of the end of tenancy cleaning.

  • How long does your end of tenancy cleaning take?

    Unfortunately, we are not able to tell what the duration of the cleaning is because this depends on the size of the property and how dirty it is. All units are different. Feel free to contact us anytime to provide us with information about your unit and we will give you an approximate cleaning duration.

  • Can I hire your housekeepers to do the cleaning during the weekend?

    Of course! We deliver our cleaning services Monday through Sunday, including weekends and bank holidays. The best part is that we do not charge anything extra.

  • Do I have to provide the parking spot?

    Our company requires clients to provide the parking spot or cover the expenses for it.

  • Can I trust your cleaners to deliver an efficient cleaning service?

    We take pride in being one of the most trusted and respected names in the field of cleaning. Our expert housekeepers have provided reliable cleaning services for many years now. Each team comprises qualified, competent and hard-working cleaners who have had their backgrounds checked before employment.

  • What if I need to reschedule?

    We work with you! If you need to reschedule or cancel an appointment, please make sure to inform us 24 hours before your appointment so that we can accommodate your needs.

  • Do I have to be present during the cleaning session?

    This is entirely up to you. A great majority of our clients are not present during the cleaning but they trust us with a spare key. If you prefer, you can be at home during the cleaning.

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